4/27/23: Dr. Zeng was great! Attentive & thorough! The exam by her & her assistants was extensive. They have modern clean equipment. Their chandelier in the front office area is sparkly. The staff in the front were lovely & very helpful. They made sure I got the most out of my insurance coverage. I chose a brand new glasses 👓 design that just came in from Tom Ford, made in Italy 🇮🇹. Retro contemporary style. I was quite satisfied with my experience at Pacific Rims. I drove there, but I like how it's directly on a MUNI train 🚆 line with a stop right in front of the store. I love West Portal! ❤️
Amazing service and wonderful people working there. They perfectly fixed my vintage sunglasses that several other stores told me were “impossible” to fix, and were incredibly kind about it. Would recommend!
- Ben H.
I write today because I had a scratched lens that's in my line of sight and bothers me. I called, Thomas ordered replacements, called me when they came in, then just now switched them out in just 2 minutes, throwing in a glasses adjustment and an extra nose piece for good measure. All at no cost. As always, he's wonderful. In terms of optometry, Dr. Chan is great. Rock solid, good quick work, dependable and she has given me good advice that other eye doctors haven't. I highly recommend this place for adults and kids.
- Read V.
I’ve been using Ortho-K lenses with Dr. Chan for about 4 years now. My prescription going into it was 200 and 225 and the treatment with the lenses has maintained my prescription. Dr. Chan is friendly and helpful, would recommend.
- Jessie H.
Two branches， one on Irving. Knowing them for over 15+ years. Highly recommend them. Nice person from Dr Chen to Vivian, Susie....
- Yong L.
I've been seeing Selena Chan for nearly 20 years and am entirely happy. Thomas Sin, her optician, is also great.
- Robert M.
Very happy with the services here. Dr Chan is very very patience and addressed all my concerns. I alway leave without worry. Thomas is the one I trust for last two decades. Highly recommend.
- Howard N.
The clinic has convenient parking and location for easy access.
- Xuc T.
I have to write this for the front desk lady since she is so patience to their customers. I went there twice to ask questions, and she always make me feel good and helpful!
- Kueiman L.
Dr. Chan is through, thoughtful, honest. Staff is through, thoughtful, honest. Bonus ⭐️ they are pet friendly. 🐕
- B C.
I now understand my vision.
- Deborah W.
All the staff are very nice and knowledgeable.
- J G.
Very knowledgeable and thorough. No big pressure to purchase frames. Punctual, polite staff, good doc.
- Janet M.
Easy to schedule appointment for emergency need. Dr. Deng is attentative and the front office staff (Vivien) is helpful
- Christina W.